Payment Policies

1.1 Overview

These Terms and Conditions govern the use of the website and the online payment services provided through it. By accessing the website and making payments, users agree to comply with these terms.

1.2 Use of the Website

The website is intended to provide information and facilitate online payments related to services, programs, registrations, or institutional activities. Users must use the website strictly for lawful purposes.

1.3 Payment Services

The platform enables payments for:

• Program or service fees
• Registration fees
• Event-related payments
• Other authorized payments

All payments must be made through the approved payment gateway available on the website.

1.4 User Responsibilities

Users are responsible for ensuring that all information provided during the payment process is accurate and complete. The organization shall not be held responsible for issues arising from incorrect or incomplete information submitted by the user.

1.5 Payment Processing

All transactions are processed through secure third-party payment gateways. Sensitive financial information, such as card details or banking credentials, is not stored on the website.

1.6 Payment Confirmation

Upon successful completion of a transaction, a confirmation message or receipt will be generated and shared with the user.

1.7 Limitation of Liability

The organization shall not be responsible for transaction failures resulting from:

• Payment gateway issues
• Bank authorization failures
• Internet connectivity problems

1.8 Changes to Terms

These Terms and Conditions may be updated or modified at any time without prior notice.

1.9 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

2.1 Refund Eligibility

Refunds may be considered under the following circumstances:

• Duplicate payment made in error
• Technical error during the payment process
• Payment deducted but transaction not successfully completed

2.2 Refund Requests

All refund requests must be submitted within 7 days of the transaction and must include:

• Transaction ID
• Date of payment
• Payment amount
• Reason for the refund request

2.3 Refund Processing

Upon verification, eligible refunds will be processed within 7–10 working days to the original payment method.

2.4 Cancellation Policy

Once a payment is successfully completed, cancellation is generally not permitted unless it qualifies under the refund conditions stated above.

3.1 Information Collected

The following personal information may be collected:

• Name
• Email address
• Phone number
• Transaction details

3.2 Purpose of Data Collection

Collected data is used for:

• Processing payments
• Sending payment confirmations
• Maintaining transaction records
• Communication related to services or programs

3.3 Data Security

Reasonable security measures are implemented to protect personal information from unauthorized access, disclosure, or misuse.

3.4 Third-Party Payment Services

All payments are processed through secure third-party payment gateways. Sensitive financial data (e.g., card or banking details) is not stored on the website.

3.5 Information Sharing

Personal information will not be sold or shared with third parties, except:

• As required by law
• For payment processing purposes

By making a payment through the website, the user:

• Provides consent for the collection and processing of personal information for transaction purposes
• Agrees to receive communication related to payments and associated services